Contact information
Last updated: 7 November 2026
Our details
| Legal name | MAAVI LIFE PRIVATE LIMITED |
| Store name | Dear You |
| Website | https://dearyou.si |
| Head office address | Ground Floor, No. 106, 4th C Cross, Koramangala 4th Block, Bengaluru, Karnataka 560095, India |
| Customer care email | hello@dearyou.si |
| Customer care phone | Call us |
| Hours | Monday to Saturday, 10 am to 6 pm |
Customer care
For questions about products, orders, delivery or returns, email hello@dearyou.si or call us. Please include your order number if you have one. If you received a gift and do not have the order number, give us the buyer's name and your delivery PIN code.
For corporate and bulk orders, use the enquiry form on our Corporate Gifting page.
Grievance Officer
If you have a complaint about an order, our service, or how we handle your personal data, contact our Grievance Officer:
| Name | Madhavi K |
| Designation | Customer Experience Officer |
| Company | MAAVI LIFE PRIVATE LIMITED |
| Address | Ground Floor, No. 106, 4th C Cross, Koramangala 4th Block, Bengaluru, Karnataka 560095, India |
| hello@dearyou.si (please write "Grievance" in the subject line) | |
| Phone | Call us |
How we handle complaints
- Tell us by email, phone or the contact form. Include your order number, what went wrong, and what you would like us to do.
- Within 48 hours we acknowledge your complaint. Our reply gives you a ticket number and a copy of your complaint as we have recorded it. Quote the ticket number to check the status at any time.
- We resolve your complaint within one month of receiving it and tell you the outcome in writing.
- For requests about your personal data (to see, correct or delete it), we reply within 30 days. See our Privacy Policy.